Privacy Policy

Identifiers: name, email, phone number, and date of birth or age where relevant (e.g. to apply minor-consent rules).

Profile and authentication data: your login credentials (stored hashed, never in plain text) and profile details you or your institute set.

Academic data: enrollment and batch history, learning activity, assessment and quiz results, and attendance.

Financial data: subscription/plan details and payment transaction identifiers. We do not store your card, UPI, or bank credentials — our payment processor, Cashfree, handles those directly.

Technical data: device and browser/app information, IP address, operating system, and crash or usage diagnostics used to keep the platform reliable.

AI/adaptive-learning data: the response patterns and progress signals our adaptive engine uses to personalize what a student sees next.

Payments are processed by Cashfree. VriseEdu receives confirmation of payment status and a transaction reference — it does not receive or store your full card/bank details.

Live classes run through Google Meet. We store the meeting link/ID and attendance records; the audio, video, and chat content of the class itself is handled by Google Meet under its own terms, not stored on VriseEdu servers unless a tenant explicitly enables recording.

We analyze learning activity to personalize question difficulty and recommend what to study next.

AI-generated recommendations are informational. They are not a guarantee of outcome and are not a substitute for a teacher’s judgment — institutes are expected to keep human oversight over anything AI recommends.

To create and run your account, personalize learning, process billing, secure the platform, and meet legal obligations.

We share data only where needed to run the service: with Cashfree (payments), Google (live classes), our cloud infrastructure providers, and, for the adaptive features, AI processing providers — and with regulators where legally required.

We retain data for as long as your account is active, and for a limited period after closure where retention is required for legal, security, or dispute-resolution reasons, after which it is deleted or anonymized.

Data is encrypted in transit, access is role-based, and we monitor for security incidents. If a breach affecting your data occurs, we will notify affected users and relevant authorities as required by law.

You can request access to, correction of, deletion of, or a portable copy of your personal data, and you can withdraw consent where processing depends on it. Contact us at the address in the Contact & Support page to exercise any of these.

Where a user is a minor, we require parental or guardian consent before collecting their data, consistent with applicable law and the institute’s own enrollment process.